Frequently Asked Questions

Answers to Your Most Common Questions

Do you have a question about how the office serves the state and people of Utah? Here, you’ll find answers to common questions about the role, responsibilities, and services of the office. From criminal prosecution to legal representation, this section is designed to help you better understand how our office serves the people of Utah.

Our team is committed to transparency and accessibility. We want to help! If you don’t find the answer you need, just reach out to our Constituent Services team at uag@agutah.gov.

About Us

What are the duties of the Attorney General?

The Utah Attorney General is the state’s chief legal officer and the legal adviser to Utah’s elected officials and state agencies. As the lawyer for the state, the Attorney General defends Utah law, represents Utah in state and federal court, prosecutes cases, and provides legal guidance to elected officials and agencies.

The Utah Constitution establishes the Attorney General as the state’s legal adviser and the office is charged with enforcing the law and defending the U.S. and Utah Constitutions.

The Office also administers programs, such as the Children’s Justice Center and the White Collar Crime Offender Registry, to provide help and support to Utah residents. To view all of the Attorney General’s duties as they are written in law, you can the read code here.

The Office of the Attorney General acts as legal counsel for the state and its agencies and cannot offer legal advice to individuals. If you need help with a personal legal matter, you may want to contact a private attorney. The Lawyer Referral Referral Directory at the Utah State Bar can assist you in contacting an attorney here.

The office does not have jurisdiction over the following. Please see the contact information on each:

  • DCFS: Our attorneys are the legal counsel for DFCS, but our office does not have any control over DCFS itself. Please contact the Division of Child & Family Services at (801)538-4100. If you are seeking to report child abuse or neglect, please contact the Child Abuse and Neglect Reporting Hotline: (855)323-3237.
  • Police Officers: Please contact Peace Officer Standards and Training (POST) at (801)256-2300
  • Courts: Contact the Court Administrator at 801-578-3897 or the Judicial Conduct Commission at (801)626-3369.
  • Businesses: Utah’s Consumer Protection Division is a separate entity from the Office of the Utah Attorney General. They will be able to get you the help you need. You may contact the division at consumerprotection@utah.gov or (801)530-6601.

The office does not give legal advice, nor does it represent private citizens. However, if you feel like you have a legitimate concern to share, please submit an online complaint form or request a meeting. Keep in mind that the Attorney General is very busy, and while he himself might not be able to meet with each person who requests it, the rest of our staff is very capable and may be able to get you the help you need.

Legal Help

Office of the Attorney General represent me?

Attorneys in the office do not represent any citizens. To find out which State Senator and Representative represent you, please type in your address here.

No. However, the Utah State Bar maintains a directory of attorneys on their website here.

If you meet specific qualifications, you may be able to get a good lawyer at a discount. You can learn about the Utah State Bar’s Reduced Legal Services here. The Utah State Bar also offers a program in which lawyers give free half-hour consultations or pro bono assistance. The Utah State Bar website also shares how to get additional legal resources.

Additionally, Utah Legal Services officers help in non-criminal cases to those who qualify.

Filiing Complaints

How do I file a complaint against an Assistant Attorney General or private attorney?

If the attorney is an Assistant Attorney General in the office, please fill out a complaint form online. If the attorney is not in our office, you may report them to the Office of Professional Conduct.

The office provides legal representation for DCFS, so we are prohibited by law from representing you in your complaint against DCFS. However, if you feel you have a need, you may contact a private attorney. You may find a private attorney here.

The office has no jurisdiction over police officers or police departments. However, police officers must answer to the Peace Officer Standards and Training (POST). You may contact POST at 801-256-2300.

The office has no jurisdiction over the courts. Contact the Court Administrator at 801-578-3897 or the Judicial Conduct Commission at 801-626-3369.

To submit a criminal complaint to the Office of the Utah Attorney General, please contact the Criminal Investigations Division (CID). Contacting CID will allow for proper logging, review, and tracking of any criminal complaints.

To file a criminal complaint with the OAG CID, please file this directly with the Investigations Division at (801)281-1200 or aginvestcomplaints@agutah.gov. Any criminal complaint must include the following:

1. The name, phone number, and email address of the requesting party.

2. A summary of the complaint.

3. Any supporting documentation the requesting party would like to be considered during the complaint review process.

Providing this information through this process allows for the criminal complaint to be adequately logged, reviewed, tracked, and responded to by the CID. Any criminal complaints provided to the office in any other capacity will not be deemed a “complaint.” 

You may report Medicaid Fraud to our office by calling (801)281-1259. You may also fill out this form to report Medicaid Fraud.

If you are looking to report abuse, neglect, and exploitation, please immediately notify Adult Protective Services or the nearest law enforcement office.

Frauds & Scams

I have a complaint against a business—where do I go?

Utah’s Consumer Protection Division is a separate entity from the Office of the Utah Attorney General. They will be able to get you the help you need. You may contact the division at consumerprotection@utah.gov or (801)530-6601.

Contact Utah’s Department of Commerce. They will be able to direct you to get the help you need. You may contact the department at commerce@utah.gov or (801)530-6701.

Please contact the Federal Trade Commission (FTC). You can learn more about the steps you need to take here.

Both the Federal Communications Commission and the Federal Trade Commission are charged with tracking and gathering information regarding scam phone calls. Please file a report with one of these agencies. You may contact the Federal Communications Commission at 888-225-5322 or www.fcc.gov or the Federal Trade Commission at 877-382-4357 or www.ftc.gov. If the phone scam was an IRS impersonation scam, please report it to the Treasury Inspector General for Tax Administration here. You can learn more about the IRS impersonation scam here.

Please report it to the Treasury Inspector General for Tax Administration here. You can learn more about the IRS impersonation scam here.

Laws & Policy

How can I look up a state law?

You can access the Utah Code and Constitution online via the Utah State Legislature here. Additionally, you can look at bills in the Utah State Legislature here.

The office does not make or change laws. Please contact your state legislators. You may find out which lawmakers represent you here.

Public Services & Referrals

Who do I contact about child support questions?

Please contact the Division of Child & Family Services at (801)538-4100.

You may call the Disability Law Center at (801)363-1347 or visit their website here.

Immigration is a federal issue, not a state issue. As such, our office has no jurisdiction over it. Please contact an immigration attorney.

Please contact a private attorney. You may find an attorney here.

Utah Courts host a landlord-tenant mediation program. You can learn more about this program here. If you live in Salt Lake or Tooele Counties, the Salt Lake Community Action Program may have resources for you here. If the residence is a HUD (U.S. Department of Housing and Urban Development) property, this is a federal issue, and you should contact the HUD Utah Field Office. If none of these resources answer your question, please contact Utah Legal Services.

Utah Legal Services has answered this question here. U.S. Service Animals responded with this statement concerning employment law. If you need more advice, please contact a private attorney.