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Attorney General Reyes and The Home Depot Reach Settlement Regarding Data Breach

November 24, 2020

SALT LAKE CITY – Utah Attorney General Sean D. Reyes today announced that his office, the Utah Division of Consumer Protection and the attorneys general of 45 other states and the District of Columbia have obtained a $17.5 million-dollar settlement against Georgia-based retailer The Home Depot, resolving a multistate investigation of a 2014 data breach which exposed the payment card information of approximately 40 million Home Depot consumers nationwide. The State of Utah will collect $154,144.80 through this settlement.

The breach occurred when hackers gained access to The Home Depot’s network and deployed malware on The Home Depot’s self-checkout point-of-sale system. The malware allowed the hackers to obtain the payment card information of customers who used self-checkout lanes at The Home Depot stores throughout the U.S. between April 10, 2014 and Sept 13, 2014.

In addition to the $17.5 million total payment to the states, The Home Depot has agreed to implement and maintain a series of data security practices designed to strengthen its information security program and safeguard the personal information of consumers.

“This settlement serves to promote fair but rigorous compliance with state laws which require businesses that collect or maintain sensitive personal information to implement and adhere to reasonable procedures to protect consumers’ information from unlawful use or disclosure,” Attorney General Reyes said.

Specific information security provisions agreed to in the settlement include:

  • Employing a duly qualified Chief Information Security Officer reporting to both the Senior or C-level executives and Board of Directors regarding The Home Depot’s security posture and security risks;
  • Providing resources necessary to fully implement the company’s information security program;
  • Providing appropriate security awareness and privacy training to all personnel who have access to the company’s network or responsibility for U.S. consumers’ personal information;
  • Employing specific security safeguards with respect to logging and monitoring, access controls, password management, two factor authentication, file integrity monitoring, firewalls, encryption, risk assessments, penetration testing, intrusion detection, and vendor account management; and
  • Consistent with previous state data breach settlements, the company will undergo a post settlement information security assessment which in part will evaluate its implementation of the agreed upon information security program.

Other states participating in this settlement include: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, and Wisconsin.

Substantial Amount of Property Returned to Retailer Victimized by Pawn Shop Scheme

October 17, 2019

The Utah Attorney General’s Office received permission from the courts to return a substantial amount of property to the retailers victimized by the recent pawn shop scheme.

In August, the Attorney General’s Office filed felony charges against the manager of West Jordan Xtreme Pawn for a continuing pattern of buying and selling property with the knowledge that the merchandise had been stolen from various retail businesses in Utah. During the investigation, investigators seized an estimated $1.2 million in brand new merchandise, still in their original packaging.

On Friday, October 11th, property seized during this investigation was returned to the original retailers. Roughly one pickup truckload of merchandise identified as belonging to Home Depot will be delivered to their Riverdale Store at 12 PM.

Watch the media coverage below:

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